Director of Digital Sales at Interact Contact Centres
Director at Interact, is passionate about delivering great customer journeys through digital channels. She has 17 years of operational management and contact centre experience focusing primarily on delivering an excellent digital customer experience journey. Working with brands such as BT and Plusnet, Tina has driven unprecedented improvements in both quantitative and qualitative performance. Running dedicated, multilingual social media teams for Philips has given her extensive experience in chat, social media, and social listening through both customer service and sales across both B2C and B2B.